Pillar 03 / Insight and Optimization Loop

Most campaigns end with a report. AdChat campaigns end with a plan.

How it Works

Every flight generates the insights that make the next one more efficient

Input 1

Creative interaction + engagement signals

Insight + Optimization chart

How users moved through the ad: which content areas they explored, where they spent time, where they dropped off, and which CTAs they clicked. For VideoPlus, this includes video views, completion rates, and audio engagement.

Input 2

Supply + delivery performance

Supply and delivery performance diagram

How the campaign ran across the supply path: viewability, pacing, eCPM, environment breakdown, and delivery stability. The signals that tell you whether the inventory conditions were working.

Output

Optimization recommendations

Programmatic campaign optimization - recommendations

Specific, actionable changes for the next flight. Not observations — concrete adjustments to creative, supply, and targeting based on what the data showed.

What We Measure

Two reporting layers, each tracking a different dimension of campaign performance

Earned engagement, not passive exposure
Video view efficiency at rich media CPMs
Stronger signals than impressions and clicks alone

Ad Engagement

What happened inside the ad. For Conversational Ads, this includes sessions, total engagements, active attention dwell time, the content areas users explored most, and exit URL clicks by destination. For VideoPlus, it includes video views, completion rates, audio engagement, and exit URL clicks.

This is the data that tells you how users engaged with your creative and what they cared about most.

Supply and Delivery

What happened across the supply path. eCPM, total impressions, viewability rate, active attention dwell time, video completion rate, and click-out completion rate. Broken down by environment, device, and delivery period.

This is the data that tells you whether the inventory conditions were working and where efficiency gains are available.

What Comes Out

Every campaign ends with a specific plan for the next one

Post-campaign diagnostics don’t produce observations — they produce concrete changes. Each recommendation is tied directly to something the data showed: a supply condition that was working against performance, a creative element that wasn’t landing, or a targeting parameter that needed tightening.

Here are examples from a real campaign:

Reduce desktop delivery to under 15% of impressions

Desktop inventory was consuming budget without producing proportional engagement. Shifting delivery weight to mobile improved both attention time and exit click rates.

Eliminate and block mobile app inventory

App placements were generating impressions with low viewability and poor engagement depth. Blocking them entirely freed budget for higher-quality web inventory.

Apply a 4/24 frequency cap

Users were seeing the ad too often relative to the engagement it was generating. Capping frequency at four impressions per 24 hours improved efficiency without sacrificing reach.

Recommendations vary by campaign. These examples illustrate the kind of specific, actionable changes the insight + optimization loop produces.

Proven in Market

Programmatic campaign optimization in practice

A consumer electronics brand ran a subscription acquisition campaign using a Conversational Ad with a VideoPlus first frame, delivered through AdChat’s curated supply path. The campaign performed well enough in the first flight that the agency recommended a budget extension for a second flight based on the results.

“AdChat has been performing very well over the past month. Pending approval, we plan to allocate incremental funding to further support the initiative.”

Agency Lead, Consumer Electronics Brand

Campaign Details

Objective: Subscription acquisition
Format: Conversational Ad with :30 video first frame
Supply: AdChat curated supply path
Result: $22.26 cost per acquisition, outperforming native placements. 95% of engaged users exited to the enrollment page. Incremental budget allocated for Flight 2 based on Flight 1 performance.
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